Castle may be able to help residents who need physical assistance moving bulky household items from their property to the agreed Fife Council collection point.

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Who can use the service?

The pilot is currently available only to residents in the Cupar pilot area who:

• Already receive Fife Council's Assisted Bin Collection service, where their bins are brought to the kerbside.

• Have an active bulky uplift booking with Fife Council.

• Need physical assistance moving their booked items to the agreed collection point.

 

How does it work?

Residents must first arrange their bulky uplift directly with Fife Council.

Once their collection is booked, eligible residents can complete Castle's online Bulky Uplift Assistance Request Form.  Castle will review each request and confirm whether assistance can be provided.

Please note that assistance is subject to availability and cannot be guaranteed.

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Starting Small, Learning Together​

This is a pilot service operating in Cupar only. It will allow Castle and Fife Council to understand demand, identify any challenges and assess how the service could develop in the future.

 

Need Assistance?

If you live in the Cupar pilot area, currently receive Assisted Bin Collections and have booked a bulky uplift with Fife Council, please visit complete an assistance request form below.

Please note:

• You must already have a bulky uplift booked with Fife Council.

• We cannot guarantee assistance.

• Requests are subject to volunteer/staff availability and safety considerations

 

There is no cost associated with this service.​